FAQ

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Frequently Asked Questions (FAQ) About the New Real Bone Conduction Sport Headphones

We believe in transparency and providing only the essential information you need to make the right choice for your active life. Here are the answers to common questions regarding the features, safety, and use of the sport headphones selected by Francois Dagomet.

Black wireless bone conductible headphones on a white background

Frequently Asked Questions (FAQ) About the New Real Bone Conduction Sport Headphones

1. How is this a "Real" Bone Conduction product, and how does it keep my ears open?

Our headphones use certified bone conduction technology. The small, lightweight transducers rest comfortably on your cheekbones, transmitting sound directly to your inner ear via vibrations in the bone structure, bypassing the eardrum entirely.This open-ear design is key to our philosophy of freedom and awareness, ensuring your ear canals are completely open to ambient environmental sounds while you enjoy your audio.

2. Can I use these headphones for swimming? What is the IPX4 rating?

No, these specific headphones are not designed for swimming or full submersion. The IPX4 water resistance rating is designed to withstand sweat and light rain. They are perfect for intense workouts, humid weather, and outdoor sports like running or cycling, but should not be submerged in water.

3. Will the audio quality and bass compare to my traditional in-ear headphones?

The audio quality is crisp, clear, and perfectly balanced for calls and keeping you motivated during activity. Due to the open nature of the design (a feature we prioritize for safety awareness), the bass response is different from traditional sealed-earbuds. You gain safety and comfort over immersive, noise-isolating bass, which aligns with our mission of "performance without compromise" in high-awareness environments.

4. How long does the battery last during a workout?

We selected these headphones for their reliable performance. While exact duration depends on volume levels, you can expect a long battery life designed to last through extensive workouts, long runs, and multiple training sessions on a single charge. Recharging is quick via the included cable.

5. Are they compatible with my iPhone/Android/Smartwatch?

Yes, they use the latest Bluetooth Version 5.0 technology, providing seamless, wireless connectivity. They are universally compatible with all Bluetooth-enabled devices, including iOS and Android smartphones, smartwatches, and laptops, offering ultimate freedom of movement.

6. Is there a microphone for taking phone calls or interacting with voice assistants?

Yes, absolutely. They feature a built-in microphone for clear, hands-free calling. You can easily answer calls during your run or use your device's voice assistant (Siri, Google Assistant) without missing a beat or interrupting your activity.

7. Who is this product ideal for?

These headphones are ideal for anyone who believes in a life without compromise:

  • Runners & Cyclists prioritizing safety on public roads.
  • Fitness lovers who want comfort and hygiene during workouts.
  • Urban commuters needing situational awareness.
  • Professionals who must hear their surroundings while working (e.g., construction, security).
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RETURN/REPLACEMENT

What is your return policy?

We accept returns within 30 days of purchase for a full refund. Items must be unworn, unwashed, and in their original condition with tags attached.

How do I initiate a return?

To initiate a return, please visit our Returns Center on our website. Fill out the form with your order number and the items you wish to return, and follow the provided instructions.